Talk to Walton's AI Assistant
Get instant help with fuel delivery, HVAC service, billing, and more. Just speak or type your question.
You're talking with an AI assistant. Calls are recorded and chats are saved to help Walton serve you. For gas, CO, smoke or fire, leave and call 911 from outside. For other emergencies, call 215-699-4428.
How Can We Help?
Our AI assistant handles a wide range of requests across all Walton services.
Fuel Delivery
Heating oil and propane questions, automatic delivery plans, and tank information. The office follows up to schedule deliveries.
HVAC Service
Heating and cooling repairs, system installations, maintenance plans, and service requests.
Billing & Account
Payment options, EZ Pay and budget plans, and billing questions. Account-specific questions go to the office.
Emergency Service
Tells you what to do right away for a gas or propane smell, carbon monoxide, an oil leak or no heat, and gives you Walton's 24/7 emergency line.
How It Works
Getting help is simple. Three steps and you're connected.
Click the button
Tap the gold button in the bottom-right corner to open the assistant.
Talk or type
Speak your question using your microphone, or type it in the text field.
Get help
Get answers on fuel, service, and plans. The office follows up to schedule anything you need.